PetSmart News

The PetSmart Supplier Code of Conduct covers labor, ethics, product quality and data security, and PetSmart can audit at any time. Here is how to stay audit-ready.

The PetSmart drop ship program has its own SLAs, inventory feed and EDI flows. DC approval does not switch it on. Here is how suppliers stay compliant.

PetSmart vendor support is spread across the category buyer, the EDI team and Ariba. Here is who handles what and how to escalate without losing weeks.

The PetSmart vendor scorecard measures delivery, ASN accuracy, fill rate, labels and invoices. Here is how to read it and improve the numbers that drive your relationship.

PetSmart EDI chargebacks tend to come from six repeat triggers, from late ASNs to invoice cost mismatches. Here is how to find and stop each one.

PetSmart product reviews are an early warning system for fit, quality and palatability problems. Here is how suppliers can turn feedback into fixes.

A PetSmart brand content strategy keeps your story and claims consistent across the store, the website and every other channel you sell through.

PetSmart product page optimization is about answering pet parents’ questions quickly: size, life stage, ingredients and fit. Here is a practical framework to improve conversion.

PetSmart product content requirements cover item data, classification and compliance documents as much as images. Here is why submissions get sent back and how to fix it.